Equip your staff with the skills and techniques required to deliver outstanding customer service
Participants will learn how to exceed customer expectations and add value to the customer experience. Professional telephone skills, first impressions, complaint handling and much more... This workshop can be tailored to ensure releance to your business and delivered on site at your premises.
Make the transition from buddy to boss and learn to lead so that others follow!
Becoming a manager is hard enough, but making the transition is even harder and comes with it's own set of unique challenges. A team without strong leadership rarley functions well. Our programs will help a wide range of people from first time supervisors to senior management and leadership professionals.
Become less busy and more productive
Our Time Management workshop can help you achieve this along with becoming more organised, less stressed and more motivated. Learn how to prioritise, how to handle interruptions, beat common time wasters, delegate and much more. Let us show you and your organisation how to get the most out a day with better time management.
Team building for high-performing teams - Unleash your team’s power and potential.
Successful organisations today know that well performing teams make a big difference in achieving strategic goals. Teams that are strong, flexible, cohesive and productive can be the competitive edge needed to produce better results, achieve higher quality, lower costs for the organisation and the customer.
Start your business selling more today and everyday...
Many will tell you that selling is a talent that you are born with. They will say you need to be a natural born salesperson in order to be successful in sales. I say they are wrong, all wrong. Anyone who has the desire to be in sales can be very successful; it just takes patience and the desire to learn something new. Availalbe as a Telephone Selling Skills or Face-to-Face Sales Skills workshop.
Customised In house/On-site training Our customised, training solutions provide proven strategies to get your team on the 'same page' and your business on track for consistent success. Our In-house workshops are tailor-made to ensure relevance to your business and can be delivered on-site at your premises or take advantage of our public courses to train and network with other businesses.