Telephone Selling Skills

How to win business over the telephone...

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A good telephone manner is obvious but there's a lot more to it than just remembering to smile.

 

The importance of the telephone in selling is well documented and this one-day "results-orientated" workshop will help your telephone sales people with the skills, techniques and methods required to succeed in Telephone Sales.

 

Although the definition of a sale is simple enough, the process of turning someone into a buyer can be very complex. It requires you to convince someone with a potential interest that there is something for them in making this purchase.

 

This telephone sales training workshop is a course for those who have to react positively and be able to persuade pleasantly. To master the art of selling by telephone requires an understanding about why and how people make decisions to buy or book. 

 

 

Course title Start Date Finish Date Price Apply Online
Auckland - Telephone Selling Skills, 1 Day Wed, 20 September 2017 Wed, 20 September 2017 695 +gst
Christchurch - Telephone Selling Skills, 1 Day Thu, 19 October 2017 Thu, 19 October 2017 695 +gst
Palmerston North - Telephone Selling Skills, 1 Day Wed, 18 October 2017 Wed, 18 October 2017 695 +gst

Course Schedule

 

Palmerston North

JAN FEB MAR APR MAY JUN JUL AUG SEPT OCT NOV DEC
Advance Customer Service



15







Retail and Sales



17














































 

 

 

 

 

 

 

Wanganui

JAN FEB MAR APR MAY JUN JUL AUG SEPT OCT NOV DEC
Advance Customer Service











Retail and Sales