
Becoming a good leader and manager is hard enough and making the transition is even tougher and comes with its own set of unique challenges. A team without strong leadership rarely functions well. Amazingly however, very few people receive any management or leadership training before they are put in charge.
Our Leadership and Management courses are designed to help a wide range of people from those in Senior Management roles, to first time Team Leaders & Supervisors. Our programmes aim to maximise your leadership and management potential and help you become a more confident, effective and efficient leader and manager.
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Dealing with Difficult Customers, Situations & People |
Change Management |
Assertive & Confident Communication |
| Teamwork and Team Building | Communication Strategies | Call Centre Training |
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| Advance Customer Service | 15 |
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| Retail and Sales | 17 |
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| Wanganui | ||||||||||||
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