Asserting your voice and communicating in a confident and effective manner is a key business skill. This comprehensive workshop covers many important interpersonal communication skills, that when practiced will increase your confidence and assertiveness and empower you to communicate with authority while remaining calm and professional.
Dealing with Difficult Customers, Situations & People |
Change Management |
Assertive & Confident Communication |
Teamwork and Team Building | Communication Strategies | Call Centre Training |
© Copyright 2014 - Business Training New Zealand. All Rights Reserved.
Palmerston North | ||||||||||||
JAN | FEB | MAR | APR | MAY | JUN | JUL | AUG | SEPT | OCT | NOV | DEC | |
Advance Customer Service | 15 |
|||||||||||
Retail and Sales | 17 |
|||||||||||
Wanganui | ||||||||||||
JAN | FEB | MAR | APR | MAY | JUN | JUL | AUG | SEPT | OCT | NOV | DEC | |
Advance Customer Service | ||||||||||||
Retail and Sales | ||||||||||||