0800 366 966

Health Professionals

PPF with tag line for website1

Course title Start Date Finish Date Price Apply Online
Putting the Patient First - Customer Service Excellence for Health Professionals Thu, 09 March 2017 Thu, 09 March 2017 595 +gst

Delivering customer service excellence in a healthcare setting comes with a unique set of challenges and opportunites. Patients frequently suffer high levels of stress, not only from illness or injury but also from the levels of customer service given.

This workshop will equip participants with the skills and techniques required to communicate in ways that will enhance patient satisfaction and the overall patient experience. This one day workshop can be customised to suit the individual needs and objectives of your team and is recommended for anyone in a healthcare setting.

Course Schedule

 

Palmerston North

JAN FEB MAR APR MAY JUN JUL AUG SEPT OCT NOV DEC
Advance Customer Service



15







Retail and Sales



17














































 

 

 

 

 

 

 

Wanganui

JAN FEB MAR APR MAY JUN JUL AUG SEPT OCT NOV DEC
Advance Customer Service











Retail and Sales